Virtual Branch Participant Support
When is the Arya’s Diamond Way Live Transmission, and when should I join?
The Transmission takes place October 7–11, 2026. The live sessions begin each day at 6:30 AM Arizona time.
Please plan to join approximately 30 minutes before the session begins so you have enough time to check Zoom, your camera, sound, and LiveVoice if you need interpretation.
Please keep approximately 3–4 hours available for each live session. The exact ending time may vary, and some sessions may run longer.
Where will I receive my Zoom access?
Your personal Zoom invitation is sent separately to the email address connected with your Virtual Branch participation.
Please check your inbox and spam/junk folders and make sure you are using the same email address when signing in to Zoom.
I have not received my Zoom invitation. What should I do?
First, please check the inbox and spam/junk folders of the email address you used for your participation.
Please also make sure you are checking the same email address connected with your Virtual Branch access. If your invitation is still missing, please follow the support information provided in your private Virtual Branch participant communication.
I received my Zoom invitation, but I cannot join. What should I do?
Please make sure you are signed in to Zoom using the same email address connected with your Virtual Branch participation.
Please update Zoom to the latest version and try opening your personal invitation again. If the problem continues, please follow the support information provided in your private Virtual Branch participant communication.
How does interpretation work?
Live interpretation is provided through LiveVoice.
If you need interpretation, please use a second device, such as a phone, with headphones or earbuds. Keep Zoom running on your main device so you can continue to see the live session and hear Geshe Michael’s original English voice.
Please follow the LiveVoice instructions provided in your participant information.
Where can I find the Participant Guide and preparation information?
The Participant Guide and preparation information are included in your Virtual Branch participant communication.
Please review them before the Transmission and prepare everything you need in advance.
Do I need to keep my camera on?
Yes. Please keep your camera on during the live sessions according to the Virtual Branch participant instructions.
What happens if I am late or miss part of a session?
Please plan to attend all five days live and be connected before the session begins.
There is no standard recording or rebroadcast available to make up a missed session. If a serious unexpected situation affects your participation, please follow the support information provided in your private Virtual Branch participant communication.
Can I share my Zoom invitation or participant links with another person?
No. Your Zoom access and private participant links are personal and should not be shared with anyone who is not registered for the Transmission.
Will there be a recording if I miss a session?
No. There will be no standard recording or rebroadcast of the Transmission. Please plan to receive the sessions live.
Will I receive the physical participant gifts or printed materials?
For late registrations, availability and delivery timing may vary. If physical participant materials are available for your registration, the delivery information you provided will be used to arrange shipment.
If your question is still not answered, you may leave us a message in the Still need help? section below.