• Selkirk Pro Line 2.0 Backpack Warranty

  • Selkirk Sport stands behind the quality and craftsmanship of our Pro Line 2.0 Bags. We guarantee our bags against manufacturing, material, and structural defects for the lifetime of the product when used under normal conditions for its intended purpose.

  • Format: (000) 000-0000.
  • Please Note: For each valid warranty claim, a flat processing fee of $20 will be applied. This fee is intended to offset the cost of shipping and handling for the replacement backpack along with a return shipping label provided by Selkirk for the damaged backpack. The processing fee will be collected upon submission of this form.

  • Our warranty only covers the United States. However, we can still cover defective shoes in Canada under the following conditions.

    Canadian Warranty Requirements

    The backpack issue is a manufacturer defect and not due to abuse, negligence, or excessive wear and tear.

    • An extra $20 USD replacement fee is paid to cover the extra shipping cost to and from Canada. (Bringing the total replacement fee to $40)
    • Canadian returns may be subject to customs and duties in Canada. 
    • You agree to ship the return backpack to our return facility in Canada. 
    • You must save & send the tracking number to support!
  • Unfortunately, the Selkirk Sport Shoe warranty is ONLY available in the United States, Canada, and US Territories at this time.

  • Warranty Claim Details

  • Please Note: a receipt is required as proof of purchase for Pro Line 2.0 Backpack warranties.

    If you previously registered your backpack on selkirk.com, you have already provided proof of purchase.

  • Did you previously register your backpack on selkirk.com?*
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  • What is Covered (Defects & Structural Failures)
    This warranty covers defects in materials and workmanship for the lifetime of the bag:

    • Zippers & Hardware: Broken zipper tracks, defective sliders, snapped buckles, and faulty strap clips.
    • Structural Stitching: Unraveled main seams, handles detaching, or shoulder strap connection failures not caused by overloading.
    • Material Defects: Fabric splitting, separation, or tearing due to manufacturing flaws.
  • Please select the reason for warranty*
  • What type of bag is being warrantied?*
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  • Text us your photos instead

    If you are unable to upload photos here, we have the option of receiving them from you via text message. Please text the photos along with YOUR NAME AND CLAIM NUMBER (provided to you after completing this form) to 208-996-8686 after you finish the claim. Providing photos will help to avoid the delayed processing times outlined below.

  • Please select the color of your replacement bag*
  • Review your warranty claim

  • Name: {name}

    Email: {email}

    Phone Number: {phoneNumber}

    Address: 

     {shippingAddress}{shippingAddress11}

     

    Current Bag being Warrantied:
    {currentbag}

     

    Replacement Bag: {bagType} {replacementcolor}

     

    Total Replacement Fee: ${fee}

     

    What's Next?

    We typically follow up on all claims (including return shipping instructions) within 1-2 business days. If you do not see a follow-up from us, please check your spam/junk/social promotions folder. Sometimes, our emails may be mistakenly filtered to those folders by your email provider. Adding support@selkirk.com to your email contacts list will help to avoid this issue.

  • Payment Amount*

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