Program Policies, Payment/Cancellation/Refund Terms, and Liability Waiver/Informed Consent
Communication Policy: Clients have access to a dedicated coaching communication line for accountability, support, and check-ins. This line is not monitored for emergencies and is not for crisis intervention or medical care. Responses are provided within reasonable business hours and may vary by program level. Inappropriate or boundary-violating communication may result in service limitations or termination.
Payment, Cancellation & Refund Policy: All payments are non-refundable once the program begins. No refunds for missed sessions, lack of participation, early withdrawal, failure to follow recommendations, relapse, or failure to complete the program. Sessions may be rescheduled with notice. Repeated missed appointments or lack of engagement may lead to discontinuation without refund.
Liability Waiver & Informed Consent: Clients are fully responsible for their decisions, actions, and outcomes. Coaching is educational and does not replace therapy, counseling, medical, psychiatric, or emergency care. Clients must seek appropriate care from licensed professionals as needed. Jared Hill, Ed.S. and associated services are not responsible for medical necessity, detoxification, emergency intervention, or client safety during crises. In emergencies, clients must contact 911 or appropriate professionals. All recommendations are general and not medical advice. Participation is voluntary and at the client's own risk. No specific outcomes are guaranteed.