I. Camp Rescheduling / Waitlist / Cancellation Policies
In the rare event that you need to reschedule or cancel your child’s camp registration, please see MTA policies below.
1. Camp Rescheduling
Camp registrations are booked on a first-come, first-served basis through our online registration portal.
We honor camp rescheduling requests as long as there is registration availability remaining for the requested camp. Camp rescheduling requests can be made via email to madisontennisacademy@gmail.com
2. Camp Registration Waitlists
Our website is updated on a regular basis to indicate which camps are full. When a camp becomes fully booked, you can submit a request to us in writing to add your child to a waitlist for that camp. Individuals
on the waitlist will be contacted via email in the order in which they were added if a spot becomes available. Once the first individual is contacted, we will hold the spot for up to 24 hours so they
can complete their child's registration and submit payment. If we do not hear back or do not receive payment within that timeframe, we will reach out to the next individual on the waitlist. Please send all camp
waitlist requests in writing as soon as possible to madisontennisacademy@gmail.com
3. Cancellation with Full Refund
We honor camp cancellations with a full refund if a request is sent to us in writing 14 days or more before a child’s first scheduled day of camp. Please send all camp cancellation requests to madisontennisacademy@gmail.com
No less than 14 days before your child’s first scheduled day of camp to receive a full refund.
II. General Policies
1. Rainout & Makeup Lessons
The Academy does not have indoor courts. In the event of rain or if the courts are wet, we will send a text message to the parents at least one hour prior to the start of the Camp (when possible).
Makeup lessons are for rainouts only. If for any personal reason a player misses a lesson, the lesson is lost. Makeup lessons for rainouts will be held the following Friday of the missed lesson. If the player cannot attend the makeup lesson, the lesson is lost.
2. MTA Code of Conduct
MTA is fully committed to safeguarding and promoting the well-being of all our players, coaches, parents. The Academy believes it is important that everyone associated with the Academy should, at all times, act with integrity and show respect and understanding for the safety and welfare of others. As a part of the MTA family, you are expected to abide by the following MTA rules. Breaches may result in loss of attendance rights.
• Act with good judgment, discretion, and integrity; participate within the rules and etiquette of tennis.
• Do not discriminate against any individual by reason of race, gender, creed, color, national origin, age, handicap
• Respect your opponents, teammates, coaches, umpires, and their decisions.
• Respect fellow Academy players.
• Treat all Academy property and equipment with respect, and clean/tidy up after yourselves.
• Refrain from swearing, yelling or physically threatening or other aggressive behavior toward another player, employees, or guests of the Academy.
• Bullying behavior will not be tolerated amongst players, parents, or guests. It is unacceptable for anyone on Academy premises to behave dangerously or inappropriately, or in a way that distracts those coaching, playing tennis or enjoying the Academy in any way, or that could cause damage to the court’s property. The Academy has the right to impose the following on individuals or groups who violate MTA policy:
• Warning
• Probation with or without conditions
• Suspension for a definite period with no refund of dues for time spent suspended
• Termination of attendance rights from MTA with no refund of dues for time spent terminated
If you witness unacceptable behavior, please report it to MTA at madisontennisacademy@gmail.com
3. Weather Guidelines
Cold Weather: No lesson when the wind chill factor index is 40° F or lower at the time of the lesson based on the National Weather Service.
Hot Weather: No lesson when the temperature exceeds 100° F and/or heat index is 105° F or higher at the time of the lesson based on the National Weather Service
4. Parking
Parking lots are located next to the courts at James Clemens HS
5. Drop off/ Pick up
Players are welcome to drop off their child at the starting time of the lesson and players must be picked up at the end of the scheduled lesson time.
6. Parents/ Siblings/ Friends
We kindly ask our MTA parents to only have the players registered to the Academy on the court with the Coaches at the time of the lesson
7. Valuables
DO NOT BRING VALUABLE PROPERTY
You are fully responsible for all property damage to the courts, or any other facilities used by players at Madison Tennis Academy. Madison Tennis Academy is not responsible for lost or stolen articles or money. For all questions about lessons, prices, schedule, please contact the Academy by email at madisontennisacademy@gmail.com, facebook or Instagram MadisonTennisAcademy and/ or phone at 423-645-7491
Q&A
What do I need to bring to the lesson?
A racquet (go to our website www.madisontennisacademy.com to help you choose the right one for you)
There are no water fountain at the location, please bring half a gallon of water per day for Camps
A hat/visor
Sunscreen must be applied before camps or before lessons if the heat index is 85F or higher
Proper tennis shoes (more info on our website)
Where are you doing the lessons?
Madison Tennis Academy
James Clemens High School Tennis Courts 11306 County Line Rd, Madison, AL 35756
Do you have indoors Courts?
There are no indoor courts in Madison, AL. If it rains, or the courts are too wet, the Academy will text you to reschedule your lesson.