Delivery: An authorized representative must be present at time of delivery and pickup. Equipment will be delivered to and picked up from your booth.

Labor, Installation, and Dismantle (I&D):
Any order requiring labor—including the installation, dismantling, or operation of equipment during the event—will incur a labor charge. Clients are responsible for any applicable union labor costs. Upon receipt of your AV and labor orders, a detailed labor estimate will be provided.

Please note that all labor estimates are preliminary. Final billing will reflect actual hours worked and personnel utilized. GT PRO does not provide labor for mounting hanging brackets to your booth. This step must be completed prior to GT PRO setting up any equipment to be mounted on your booth.

Equipment: For equipment not listed, please contact us. Customer is responsible for the security of rented equipment and will be required to pay for any items that are lost, stolen, or damaged during the rental period (anytime after delivery and before pickup of equipment).

Guarantee: Equipment is guaranteed to be operational upon delivery to your booth. It is assumed that the renter has an understanding of the operation of equipment. Equipment problems must be reported immediately to your Account Executive.

GT PRO will not be responsible for problems reported after termination of rental. Any loss or damage of said equipment will be paid for by the renter.

Cancellation: Equipment rental cancellation must be submitted 10 days prior to show or will be charged 50% of rental fee. On-site cancellations will be charged 100% of rental fee. CANCELLATIONS MUST BE RECEIVED IN WRITING.

Order and Payment Terms: All orders must be secured with a valid credit card. An order confirmation email will be sent once your submission is received. An invoice with payment link will then follow via email once your order has been processed. Order payment can then be made with a valid credit card or ACH Direct Debit.