🌿 LinkCo Community Guidelines
Creating a Caring and Respectful Experience — Together
At LinkCo, we believe every ride, visit, and interaction should reflect the compassion and professionalism that define our community. These guidelines are here to help both clients and caregivers enjoy a safe, comfortable, and positive experience every time.
🌟 1. Respect and Kindness Go a Long Way
We’re all part of one caring community. Please treat your companion driver or client with the same courtesy and understanding you’d want for yourself.
Be ready at your scheduled time it helps everyone stay on track.
Use kind, calm communication no shouting, harsh language, or raised voices.
Treat your driver’s or client’s personal space and property with care.
Practice good hygiene and tidiness leaving the space as pleasant as you found it.
A little kindness makes every trip and visit brighter.
🛡️ 2. Safety First, Always
Safety is a shared responsibility.
Always buckle up and follow local traffic laws.
Drivers must never text, use handheld phones, or drive under the influence of any substance (including certain medications) that may impair alertness.
Only authorized LinkCo riders and caregivers may be in the vehicle.
If you ever feel unsafe or notice anything unusual, please contact our LinkCo office immediately at (757) 802-4246.
💬 3. Feedback Builds a Better Community
We value your voice! Whether it’s a compliment, suggestion, or concern, your feedback helps us improve.
Positive feedback helps celebrate those who go above and beyond.
Constructive feedback allows us to address issues quickly and fairly.
If something happens during a ride or visit, please let us know right away so we can support you.
Your input keeps LinkCo caring, accountable, and continually improving.
❤️ 4. Protecting Our Community Standards
To maintain a safe and respectful environment, the following behaviors are not tolerated and may result in temporary suspension or permanent removal from the LinkCo community:
Damaging property or causing harm to a caregiver or client.
Using abusive, threatening, or discriminatory language or gestures.
Making unwanted personal contact after a visit or ride.
Engaging in fraud or misuse of promotions, duplicate accounts, or false reports.
Any form of discrimination based on race, color, religion, national origin, disability, sexual orientation, gender identity, age, or any other protected characteristic.
🤝 5. Accountability and Partnership
If an issue arises, our team will reach out to both parties to understand what happened and find a fair resolution.
Depending on the situation, we may place a temporary hold on service access while we review the matter. Repeated or serious violations can result in permanent removal from the LinkCo network.
Our goal is always to restore trust, ensure safety, and keep our community strong.
Together, We Create the LinkCo Difference
Every safe ride, kind word, and positive interaction helps us build a community rooted in care and respect. Thank you for being an essential part of the LinkCo family.