New Enrollee (Enrollment Form) Logo
  • Enrollment Form (Revised)

    Kindly fill this form, sign and return with any attachments to LINKCO via email(admin@linkcohealth.com)
  • PERSONAL DETAILS

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  • Contact Details Person Completing Form or Responsible Party

    Request copy of POA to admin@linkcohealth.com
  • Contact Details of Care Receiver

  • (Please note that we do not send correspondence via postal mail. All invoices, statements, receipts and miscellaneous information about your account and enrollment status is communicated digitally to the email address you have on file with us.)

  • EMERGENCY CONTACTS (KINDLY PROVIDE AT LEAST 2)

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  • HEALTH DETAILS

  • Please read the service terms and conditions below: 

  • 🌿 LinkCo Community Guidelines
    Creating a Caring and Respectful Experience — Together

    At LinkCo, we believe every ride, visit, and interaction should reflect the compassion and professionalism that define our community. These guidelines are here to help both clients and caregivers enjoy a safe, comfortable, and positive experience every time.


    🌟 1. Respect and Kindness Go a Long Way
    We’re all part of one caring community. Please treat your companion driver or client with the same courtesy and understanding you’d want for yourself.

    Be ready at your scheduled time it helps everyone stay on track.
    Use kind, calm communication  no shouting, harsh language, or raised voices.
    Treat your driver’s or client’s personal space and property with care.
    Practice good hygiene and tidiness leaving the space as pleasant as you found it.
    A little kindness makes every trip and visit brighter.


    🛡️ 2. Safety First, Always
    Safety is a shared responsibility.

    Always buckle up and follow local traffic laws.
    Drivers must never text, use handheld phones, or drive under the influence of any substance (including certain medications) that may impair alertness.
    Only authorized LinkCo riders and caregivers may be in the vehicle.
    If you ever feel unsafe or notice anything unusual, please contact our LinkCo office immediately at (757) 802-4246.


    💬 3. Feedback Builds a Better Community
    We value your voice! Whether it’s a compliment, suggestion, or concern, your feedback helps us improve.

    Positive feedback helps celebrate those who go above and beyond.
    Constructive feedback allows us to address issues quickly and fairly.
    If something happens during a ride or visit, please let us know right away so we can support you.
    Your input keeps LinkCo caring, accountable, and continually improving.


    ❤️ 4. Protecting Our Community Standards
    To maintain a safe and respectful environment, the following behaviors are not tolerated and may result in temporary suspension or permanent removal from the LinkCo community:

    Damaging property or causing harm to a caregiver or client.
    Using abusive, threatening, or discriminatory language or gestures.
    Making unwanted personal contact after a visit or ride.
    Engaging in fraud or misuse of promotions, duplicate accounts, or false reports.
    Any form of discrimination based on race, color, religion, national origin, disability, sexual orientation, gender identity, age, or any other protected characteristic.

    🤝 5. Accountability and Partnership
    If an issue arises, our team will reach out to both parties to understand what happened and find a fair resolution.
    Depending on the situation, we may place a temporary hold on service access while we review the matter. Repeated or serious violations can result in permanent removal from the LinkCo network.

    Our goal is always to restore trust, ensure safety, and keep our community strong.


    Together, We Create the LinkCo Difference
    Every safe ride, kind word, and positive interaction helps us build a community rooted in care and respect. Thank you for being an essential part of the LinkCo family.

  • CREDIT CARD AUTHORIZATION AND CONSENT FORM

    Please complete all fields. You may cancel this authorization at any time by contacting us. This authorization will remain in effect until cancelled.
  • CARD HOLDER INFORMATION

  • PAYMENT AUTHORIZATION

  • Please select a membership plan option below: 

    Basic Plan

    $25/month + $30/hr (2-hour minimum)
    Safe transportation and light wellness check-ins
    Scheduling: confirmation within 3–5 days of each request
    Mobility Care Partner: assigned based on availability (same person not guaranteed)
    Booking Fee: applies to any service requests made by phone; no fee for online scheduling

     

    Premier Plan

    $50/month + $32/hr (3-hour minimum)
    Priority scheduling within 48 hours
    Structured support with visit notes, pantry checks, and routine prompts
    Perfect for families seeking consistency and communication

     

    Elite Plan

    $100/month + $36/hr (3-hour minimum)
    Guaranteed caregiver continuity with a dedicated care team
    Door-through-door escort and advocacy support
    Monthly care reports and direct access to our scheduling team
    Includes a memory care support component designed to help clients maintain daily routines, safety, and comfort as cognitive needs evolve

     

     

    LinkCo Care Solutions - Billing, Payment & Scheduling Policy


    To ensure clarity, consistency, and high-quality service for all members, the following policies apply to all LinkCo Care Solutions Membership Plans.


    Billing and Payment


    Membership Fee: Membership fees are billed monthly in advance on the first of each month and are non-refundable.
    Service Charges: Hourly service charges are billed separately based on the actual hours used, subject to the plan’s minimum service requirements.
    Payment Method: All payments must be made by credit card, debit card, or another approved payment method kept securely on file.
    Automatic Billing: By signing this Agreement, Member authorizes LinkCo Care Solutions to automatically charge the monthly membership fee and any accrued service charges to the payment method on file.
    Billing Increments: All services are billed in 15-minute increments, based on the total time of service provided.

    Scheduling & Same-Day Requests

    Basic and Premier Plan Members must schedule services for the actual number of hours needed to ensure appropriate caregiver matching and availability.


    Outpatient Procedures: For Basic and Premier Plan Members, all outpatient procedure appointments are automatically scheduled for a minimum of 4 hours to allow sufficient time for transportation, waiting periods, and safe return home.


    Same-Day or Next-Day Requests: Requests made by Basic Plan Members for same-day or next-day services will incur a $85 booking surcharge, due to the additional coordination required for short-notice scheduling.
    Elite Plan Members receive first-priority scheduling and are not subject to same-day surcharges.
    These scheduling standards help us ensure dependable coverage and support for every client we serve.


    Cancellations & Changes


    Memberships are billed month-to-month.
    To cancel, Members must provide written notice at least 30 days before the next billing date. Cancellations will take effect at the end of the current billing cycle.
    Plan upgrades or downgrades may be requested at any time and will take effect at the next billing cycle.

    Missed Appointments & Rescheduling


    Scheduled services require at least 24 hours’ notice for cancellation or rescheduling.
    Cancellations made with less than 24 hours’ notice may result in a charge for the scheduled minimum service hours.

    Acknowledgment


    By signing below, the Member acknowledges that they have read, understood, and agree to the terms of this Billing, Payment & Scheduling Policy, including:Recurring automatic billing of monthly membership fees
    Hourly service charges based on selected plan and actual usage

    15-minute billing increments
    $85 same-day/next-day booking surcharge (Basic Plan only)
    4-hour minimum scheduling for outpatient procedures (Basic & Premier Plans)
    Responsibility for timely payment and maintaining a valid payment method on file

  • I, , authorize LinkCo to charge my credit card above for agreed upon purchases. I understand that my information will be saved to file for future transactions on my account.

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