Many collections teams are stuck in the past, relying on fixed cadences, repetitive reminders, and too much guesswork. The result? Customers tune out, teams burn out, and payments fall behind.
This session will explore how AI and behavioral data bring precision at scale, helping AR teams optimize timing, frequency, and segmentation to deliver stronger results with less effort. Drawing on real-world behavioral data and research, we’ll share how leading organizations are modernizing collections strategies to accelerate cash flow and improve customer experience.
Key Takeaways:
- How leading AR teams are cutting DSO by 25%—and the steps you can take to do the same
- Master timing to engage customers at the optimal moment
- Measure what actions truly drive payments with attribution windows
- Segment outreach by customer risk level to focus effort where it matters most
- Scale collections with AI-driven sequences that deliver measurable results
Join us for a practical discussion on building smarter, data-driven collections strategies that deliver measurable results.
Speaker:
Dave Ruda, VP of Product - Billtrust