Client Payment Policy – Heart & Soil Lawn Care
Effective Date: December 1, 2025
To ensure consistent and uninterrupted service, all Heart & Soil Lawn Care clients are enrolled in a monthly subscription plan.
Billing Cycle:
All client accounts are charged every 30 days from the date of initial enrollment.
Service Activation:
Heart and Soil will activate your account with secure your spot with the first payment. Recurring payments will be processed every 30 days starting in January from the day you signed up.
Payment Method:
Payments are processed automatically using the card or account information provided at sign-up.
Late or Failed Payments:
If a payment fails or has not been processed within 5 business days of the due date, services will be temporarily paused until payment is successfully received.
Reactivation:
Once payment is completed, services will resume during the next available service cycle. Missed visits due to nonpayment will not be refunded or rescheduled.
Client Responsibility:
It is the client’s responsibility to ensure that billing information is up to date and funds are available prior to each billing date.
Heart & Soil operates on a community-first foundation — but consistency keeps us growing. Regular payments allow us to continue providing affordable, reliable, and high-quality lawn care services across our neighborhoods.