The only exceptions to confidentiality are:

1. Concerns about the safety of any child or person/s. In this event we are obliged to share information with the appropriate agency
2. Violence or threat of violence before, during or after a mediation session where the Mediator, client or other party feels it necessary to call the Police, or where a Mediator is a witness to an incident which results in criminal proceedings against a client;
3. If something was said in mediation that leads the Mediator to believe that either you or your partner have benefited from the proceeds of crime (under the Proceeds of Crime Act 2002 and/ or relevant money laundering regulations).
4. In these cases, we may have a duty to inform the appropriate authorities.
5. We will inform you of this where we can but there may be circumstances where we are unable to do so.
6. All discussions in mediation are without prejudice and what you say in mediation sessions cannot be used later in court proceedings if mediation breaks with the above exceptions.
7. When mediation has ended all documents about your case will be shredded.
8. However, we need to hold basic information to allow us to communicate efficiently with you and to produce statistical records of our work.
9. Basic personal information will be kept for seven years.
10. We can only hold this information with your permission, and we accept your attendance of the MIAM as your agreement.
11. A copy of our privacy policy accompanies is available here. If you have any questions regarding this, please raise them at your MIAM.

These are our Fees

1. The MIAM meeting is No charge (reduced from £90) and lasts for up to 1 hour

2. The Government voucher will provide up to 2 hours of mediation at no charge for discussions about child arrangements. 

3. If you require further mediation, for child arrangements, after the 2 free hours our fees are as follows:

• We offer a reduced fee of £75.00 per hour per person (usual fee is £125ph pp). Sessions can be booked in 60/90 or 120 minute timescales. Any unused time, in joint meetings booked for more than 60 minutes, can be carried over to the next session in 15 minute increments. However no refunds will be made for unused time.

 4. Where child and other arrangements are agreed in mediation the mediator will provide Mediation progress summaries and then a final Mediation Outcome summary. This is a without prejudice document that is not legally binding.  There is no additional fee for this

If you wish to make these agreements into a legal order you will need to apply to the court/via your legal representative for a consent/or child arrangements order. 

5. If you require further mediation, for finance and property our fees are £75 per person per hour (usual fee us £125.00 per hour per person)

6. Where financial disclosure and subsequent financial agreements are made in mediation you can request that the mediator provide an Open Financial Statement and a Memorandum of Understanding. These are without prejudice documents that are not legally binding until they have been made into a into a legal order. The fee for this is £75.00 per person.

7. If mediation is either not suitable or breaks down, and you need to apply to the courts, you can ask your mediator for a signed C100 Form (for child contact issues) or a Form A (for financial issues). There is no additional fee for this.

These are our Fees

1. The MIAM meeting is £90 per person and lasts for up to 1 hour

2. The Government voucher will provide up to 2 hours of mediation at no charge for discussions about child arrangements.

3. After you have used the goverment voucher, if eligible, the following Joint mediation meetings are £125 per hour per person. Sessions can be booked in 60/90 or 120 minute timescales. Any unused time, in joint meetings booked for more than 60 minutes, can be carried over to the next session in 15 minute increments. However no refunds will be made for unused time.

4. Where child and other arrangements are agreed in mediation the mediator will provide Mediation progess summaries and then a final Mediation Outcome summary. This is a without prejudice document that is not legally binding.  There is no additional fee for this

If you wish to make these agreements into a legal order you will need to apply to the court/via your legal representative for a consent/or child arrangements order. 

5. Where financial disclosure and subsequent financial agreements are made in mediation you can request that the mediator provide an Open Financial Statement and a Memorandum of Understanding. These are without prejudice documents that are not legally binding until they have been made into a into a legal order. The fee for this is £125 per person.

6. If mediation is either not suitable or breaks down, and you need to apply to the courts, you can ask your mediator for a signed C100 Form (for child contact issues) or a Form A (for financial issues). There is no additional fee for this.

7. We accept payment by card or bank transfer

As you have said you may be eligable for mediation under legal aid, we will be in touch shortly to undertake a legal aid check before proceeding. Thank you

If you are paying by bank transfer, please transfer the MIAM fee to the account below with your name as the reference

Oak Community Services Cic

Account: 14281315

Sort code: 60-83-71