Special Request Form
This form is to make any changes to the existing or previous bookings
:
Change of visit time
Change of visit day
Change of location
Add a visitor
Cancel or skip a visit
Request a shorter visit
Request a longer visit
Request a video visit instead
Request to respond to a legal letter
Rotate between agreed locations
Date of the Request
*
/
Day
/
Month
Year
Date Picker Icon
Full Name of the parent making the request
*
Your Email where we can send a copy of your request
*
example@example.com
Phone number of the parent making the request
*
Please enter a valid phone number.
Name of the child/children
*
Back
Next
Details of Changes Required
Visit Date you wish to make changes to (We require 7 business days to action your request; Urgent Fee will apply if you wish us to action it sooner within 2 business days)
*
/
Day
/
Month
Year
Date Picker Icon
Type of Change You're requesting?
*
Please Select
Change of visit Time
Change of visit Day
Change of Location
Request to rotate between agreed-upon locations
Add a Visitor
Cancel or skip a visit
Request Additional Visit
Request a shorter visit
Request a longer visit
Suggest alternative arrangements
Request Video visit instead
Change transport arrangement
Request change of supervisor* (subject to our policy)
Clarification about the existing visit
Urgent Report Processing
Other (please describe)
Type of Change You're requesting selected
Upload File
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Specify your Request (Be as detailed as possible to help us make it happen)
*
Has the other parent agreed to this change?
*
Yes
No
I have not asked
Full Name of the other parent
*
Please provide Email of the other parent for us to contact
*
Back
Next
Payment
My Products
*
prev
next
( X )
To help us handle your Request smoothly and fairly, please fill out this form and kindly cover the admin fee upfront—this way, we can attend to your matter promptly. *Please note that paying for admin fee to process this request does not guarantee the desired outcome
$
180.00
AUD
Processing Time & Fees:
Urgent (2 business days): Charge $180
Standard (7 business days): Charge $90
Credit Card
Submit
Should be Empty: