At Kay’s Party Favors, our mission is to bring your unique vision to life—whether it's a birthday party, bridal shower, baby shower, wedding, corporate event, or anything in between.
PAYMENT POLICY:
• Full payment is required for all orders.
All sales are final. Refunds are discussed and we do offer exchanges in particular cases. This Policy is Non-negotiable.
• Payment Deadline: Submitting this form does confirm your order with Full payment submitted immediately after placing your order. Failure to make payment before submitting form will result in your order not being processed.
• Accepted Payment Methods: All Debit & Credit Card Payments accepted including Chime, Cash App, Zelle or Apple Pay.
• Order Timing: Please place your order within at least 2 to 3 Full weeks before your event date to ensure availability and arrival time for shipping.
• Rush Orders: Orders placed less than 7 days before the event date may or may not be accepted. Any orders placed with only 1 weeks notice will incur a $25.00 rush fee.
•Orders being shipped, please be sure to include your full shipping address with first & last name an additional fee of $10 will be added/requested to your order invoice. All orders are shipped through Prioty USPS Services; Favors takes 3-4 days for arrival.
PICKUP & SHIPPING POLICY:
Pickup & Delivery Availability: Akron, Canton, (Travel Fee $20 to drop off) in Cleveland & other Ohio areas outside of Akron & Canton! We offer Priority shipping options for your convenience.
Hours of Operation:
Monday - Friday : 5:00 PM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 10:00 AM - 7:00 PM
We are located in Akron, OH 44314
Please be sure to arrive & be available during these hours for a smooth pickup or dropoff.
Thank you for your cooperation!