Course Registration & Cancellation Policy
Payment & Registration
Full payment is required at the time of registration to secure your spot in the course.
Payment is processed securely via PayPal, and you will receive a confirmation email upon successful registration.
Generally payment by card is required. Agencies or individuals can contact us to inquire about alternative methods. Reach out to us at info@policetraininghq.com or 817.851.2924.
Cancellation & Refund Policy
Cancellations must be requested at least 24 hours before the scheduled start time of the class to receive a full refund.
Refund requests made less than 24 hours before the class start time will not be eligible for a refund.
To request a cancellation and refund, email us at [your contact email] with your name, course name, and registration details.
Refunds will be processed to the original payment method within 5-7 business days after approval.
No-Show Policy
If you do not attend the course and have not canceled at least 24 hours in advance, no refund will be issued.
Rescheduling & Transfers
If you cannot attend, you may request to transfer your registration to a future class (subject to availability) at no additional charge.
Rescheduling requests must be made at least 24 hours before the class start time.
Course Cancellations by Us
If we must cancel or reschedule a class due to unforeseen circumstances, you will have the option to reschedule or receive a full refund.
We are not responsible for any travel, lodging, or other costs incurred due to a class cancellation.
Agreement
By registering for this course, you acknowledge that you have read and agree to the terms of this Cancellation & Refund Policy.