Frequently Asked Questions (FAQ) - R. Steward Consultants
*Please email for a preferred consultation date not provided - info@rstewardconsults.com. *
1. What services does R. Steward Consultants offer?
R. Steward Consultants provides business assistance for entrepreneurs and business owners, including:
Shopify store setup and management
Google Spreadsheets organization
Customer service support
Domain Set Up
Business consulting
QuickBooks setup (Note: We do not provide ongoing QuickBooks management)
2. How can I book a consultation?
You can book a consultation by visiting our website.
3. Do you manage Shopify stores on a daily basis?
We assist with setting up and optimizing your Shopify store, but we do not provide full-time store management. However, we do offer customer service support as a separate service.
4. What is the turnaround time for services?
Turnaround time varies depending on the service:
Shopify store setup: 5-7 business days
Domain Set Up: 1 business day
QuickBooks setup: 2-3 business days
Customer service assistance:Â Ongoing, based on a weekly flat fee
5. Do you offer refunds?
Due to the nature of our services, we do not offer refunds. However, we are committed to client satisfaction and will work with you to ensure quality service.
6. How do I get started with a Shopify store setup?
Book a consultation with us, and we will discuss all of your store’s needs, including design preferences, product setup, and any specific integrations you may require.
7. Do you offer training on how to use Shopify or QuickBooks?
While we do not offer formal training, we provide guidance during the setup process to ensure you understand how to use these platforms.
8. How do I contact customer support?
For any inquiries, you can contact us via email (info@rstewardconsults.com), Instagram @rs.consults, or through our website’s contact form. We strive to respond within 24-48 hours.
9. Do you offer services outside of Shopify?
Yes! While we specialize in Shopify, we also assist with general business consulting, Google Spreadsheets organization, and other business operations support.
10. Do you provide tax preparation services?
No, we do not provide tax preparation services, but we can help with QuickBooks setup to keep your business finances organized.
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Have more questions? Contact us today!
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