4 - PRACTICE Policies
• If your insurance requires a REFERRAL, it is your responsibility to obtain the proper referral prior to your visit, if needed.
INSURANCE - Under your health plan, you are financially responsible for co-payments, co-insurance and deductibles for covered services, as well as those services that exceed benefit limits. You are also financially responsible for all non-covered services as defined by your health plan contract (BIAS Body composition analysis, etc.)
• If your insurance requires a co-pay, they are due at the beginning of the appointment. We do not bill insurance for co-pays.
• Provider will file your insurance only if Provider is an approved in-network provider under your insurance plan. It is your responsibility to provide the necessary insurance information to do so, including any pre-authorizations, if necessary. If this information is not provided at or prior to the time of your visit, you will be required to make payment for services rendered at the conclusion of your visit. If Provider is not an approved provider under your insurance plan, Provider will not file your insurance, and you will be required to make payment at the conclusion of your visit.
You understand that insurance is a contract between you and your insurance carrier and does not guarantee payment for nutrition services and/or payment to Provider. Ultimately, it is your responsibility to be aware of your insurance and referral coverage.
• Each insurance plan has different guidelines as to what diagnoses are covered. We strive to stay current with all insurance coverage guidelines, but we can never guarantee coverage.
CANCELATION POLICY
• All appointments, whether in-person or virtual require a 48-hour notice to cancel/reschedule prior the day of the appointment. There is a $75.00 fee for no show up, miss or cancel with less than 48 hs of the scheduled time. This fee is charged to the patient who missed the appointment and is not the responsibility of the insurance.
FINANCIAL RESPONSIBILITY
Payment is expected at the time services are rendered.
I understand that you are obligated to ensure that our fees are paid in full. NutritionECW LLC will verify coverage and bill insurance carrier on behalf of you however, you are ultimately responsible for the payment of your bill.
You are also financially responsible for all non-covered services as defined by your health plan contract (BIAS Body composition analysis, Nutrigenomix, Food frequency questionnaire analyzed by Nutrigenomix, et
• If you have any questions regarding your insurance coverage please direct them to your insurance representative. If you fail to pay your account, you will be responsible for any collection fees incurred, including but not limited to actual attorney fees and court costs, and all other fees associated with collection.
• If your account is 90 days past due, it will be sent to a collection agency. A $25 collections fee will be issued.
We allow 30-60 days for your insurance company to make payment to us. Sometimes insurance companies request more information before they make a payment; please respond promptly to your insurance company or NutritionECW, LLC with requests for further information. If you fail to respond, you will be billed and expected to pay promptly.
Provider shall not become involved in disputes with your insurance company regarding claims, deductibles, co- payments, non-covered charges, or other denials of coverage or payment.
5 - CREDIT/DEBIT Card Authorization Form - Please complete all fields. You may cancel this authorization at any time by contacting us. This authorization will remain in effect until cancelled.
At your first visit, you must show the Credit/Debit card that will be stored in your record, and you authorize the saving of your card on file for future use. You can use a Health Flex Spending card or medical saving accounts at the time of the visit but NOT to be stored in your file.
All payments, co-payments, deductibles or no shows will automatically be discounted from your credit card if your insurance denies coverage. In case a refund is needed, our practice will refund it to that same credit card. You will always receive a secure email notification with a transaction receipt. This card will also be used for refunds or to void payments
We accept payment by credit card (Discover, Visa, MasterCard, American Express, Diners Club International, PayPal) and cash.